Shipping & Delivery

Where do you ship to?

We ship throughout the UK and only internationally via special request . Delivery options and timelines are shown at checkout.

How long will delivery take?
UK Standard Delivery typically takes 2–4 working days.

Can I Pre-order an Item?
When items are out of stock you may place a pre-order.

How long will it take for pre-orders to arrive?
Depending on the product type a pre-order can take up to six weeks to be shipped.

International delivery usually takes 7–10 working days, depending on destination.

Is my order insured?
Yes. All shipments include Route Shipping Protection, covering loss, theft, or damage in transit.

Returns & Exchanges
What is your return policy?
We accept returns within 30 days of delivery. Items must be unworn, unwashed, and in original packaging.

How do I start a return?
Visit our Returns Portal or contact our Support Team for assistance.

Are sale items refundable?
Sale items and gift cards are non-refundable unless faulty.

Products & Sizing
How do your products fit?
Our garments are designed with modern, athletic tailoring and fit true to size. If you prefer a relaxed fit, we recommend sizing up.

Where can I find sizing information?
Visit our Your Size – Fitting Room page for detailed measurements and fit guidance.

Rewards & Affiliates
Do you have a rewards program?
Yes. Join RED:MEN Rewards to earn points on purchases, referrals, and engagement.

Can I earn commission by sharing RED:MEN?
Yes. Our Affiliate Program allows approved members to earn commission through personal links and QR codes.